It is necessary to request it by email to assistenza@griffeshop.com indicating the order reference number, the credit will be issued to the original payment method used for the purchase within 7-10 working days.
Remember that if you paid on delivery, to proceed with the refund you will need to send an email to:assistenza@griffeshop.com indicating the request, the order number, the IBAN and the bank account holder, in this case it can It may take up to 15 days for your refund to appear.