To make a return on Griffeshop.com, follow these concise steps:
- Go to Griffeshop.com, click on "Sign in" or "Login" and enter your credentials.
- Find the "My Orders" or "Order History" section.
- Select the order containing the product to be returned and click on the option to initiate a return.
- Fill out the return form indicating the reason. Pack the product in the original packaging with labels and attach the return label provided via email.
- Take the package to FermoPoint BRT [link set with collection points based on destination] and keep the shipping receipt to keep track of the package.
Once your return is received and inspected, we will issue a credit to your account.
Important Note on Returns: We remind you that if you wish to return an item from an address outside Italy, it will not be possible to make the return through our services. In this case, you will have to proceed independently to send the goods to the following address:
Via dei Marmorari, 94
41057 Spilamberto MO
Italy