First start checking the receipt of the email in the "Spam" or "Junk Email" folder of your inbox as some providers may label the confirmation email as spam.
If you cannot find the confirmation email, for quick feedback, check the movements of the credit card or payment account used. If you find the transaction confirmed, it may be that you have entered the wrong email address and we ask you to send an email to assistenza@griffeshop.com with the order reference.