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I received an incorrect/damaged item, what should I do?

If you have received an item that does not correspond to the purchased code or a damaged item, we ask you to send an email to assistenza@griffeshop.com, so that we can verify and resolve the problem.

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Articles in this section

  • I made the payment but I did not receive a confirmation email. What should I do?
  • Why did you cancel the order I paid for?
  • I received an incorrect/damaged item, what should I do?
  • How can I request a refund or credit?
  • I have not received all the items, what should I do?
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